Keep a handle on operating margins, cash analysis, time to cash, client performance, asset depreciation and other key metrics.
Accurately measure pipeline, prospects, conversion rates, cost of sale, team performance, client performance.
Assess employee performance, objectives, absence and remuneration, learning and development.
Monitor contact KPIs, issue resolution times, quality management and complaints handling.
Analyse transport costs, stock turnover, wastage, supplier & customer payment performance, OTIF.
View service desk performance, system availability, service and project management and information security status.
Track incidents, inspections, risks and compliance status.